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AFUE

Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace’s AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90 means that 90% of the fuel is being used to warm your home, while the other 10% escapes as exhaust with the combustion gases.

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ADVANCED RECIPROCATING COMPRESSOR

Type of compressor that uses a more efficient process for compressing refrigerant for better cooling efficiency

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AIR HANDLER

The portion of your air conditioner or heating system that forces air through your home’s ductwork.

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BTU

British Thermal Unit. Used for both heating and cooling, BTU is a measure of the heat given off when fuel is combusted. Or for cooling, it’s a measure of heat extracted from your home. (One BTU is approximately equal to the heat given off by a wooden kitchen match.)

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BTUH

A British Thermal Unit (BTU) is the unit of heat required to raise 1 pound of water by 1 degree Fahrenheit. BTUH is British Thermal Units per Hour.

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BECKETT BURNER

A burner assembly within your oil furnace. This burner provides good combustion of heating oil.

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CFM

Stands for Cubic Feet per Minute. A measurement of airflow that indicates how many cubic feet of air pass by a stationary point in one minute. The higher the number, the more air is being forced through the system.

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CAPACITY

The ability of a heating or cooling system to heat or cool a given amount of space. For heating, this is usually expressed in BTUs. For cooling, it is usually given in tons.

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CARBON MONOXIDE

A colorless, odorless, highly poisonous gas produced when carbon-based fuels, such as natural gas, burns without sufficient air nearby.

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COMPRESSOR

Part of a split-system heat pump or air conditioner’s outdoor unit that controls the pressure applied to the refrigerant, necessary for taking in heat to warm your home with a heat pump or getting rid of heat to keep your home cool.

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CONDENSER COIL

Part of the outdoor portion of a split-system air conditioner or heat pump. By converting refrigerant that is in a gas form back to a liquid, the coil sends heat carried by the refrigerant to the outside.

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DB

Decibels (dB) are a unit measuring the intensity of noise.

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DAMPER

A type of “valve” used in duct work that opens or closes to control airflow. Used in zoning to control the amount of warm or cool air entering certain areas of your home.

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DOWNFLOW

A type of furnace that takes cool air from the top and blows warm air to the bottom-commonly used where furnaces must be located in a second-floor closet or utility area.

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DUCTWORK

Hollow pipes used to transfer air from the Air Handler to the air vents throughout your home. Ductwork is one of the most important components of a home heating and cooling system.

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EER

Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calcuated by dividing a product’s BTU output by its wattage.

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ELECTRONIC AIR CLEANER (EAC)

An electronic device that filters out large particles and contaminants in indoor air. It then electronically pulls out tiny particles that have been magnetized, such as viruses and bacteria, drawing them to a collector plate.

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ENERGY SAVER SWITCH

An energy-saver switch causes the air conditioner’s fan and compressor to cycle on and off together, reducing energy use.

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ENERGY STAR

Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Products with the Energy Star rating will be efficient and save cost on energy bills.

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EVAPORATOR COIL

Part of a split-system air conditioner or heat pump located indoors. The evaporator coil cools and dehumidifies the air by converting liquid refrigerant into a gas (or vice-versa). A blower moter, typically in a furnace, then moves air over the coil to either heat or cool your home.

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FAN COIL

An indoor component of an air conditioner or heat pump system, used in place of a furnace and evaporator coil, to provide change the refrigerant from a gas to a liquid (or vice-versa) and blow air over the coil to cool or heat your home.

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HSPF

The Heating Seasonal Performance Factor is a measure of the heating efficiency of a heat pump. The higher the HSPF number, the more efficiently the heat pump heats your home.

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HVAC

Term used for Heating, Ventilation, and Air Conditioning

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HEAT EXCHANGER

The part of a furnace that transfers heat to nearby air.

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HEAT PUMP

A product that works just like an air conditioner in cooling mode; however, in heating mode, the refrigerant flow is reversed and heat is extrated from the outside air too heat your home.

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HORIZONTAL FLOW

A type of furnace, installed on its “side”, that draws in air from one side, heats it and sends the warm air out the other side. Most often used for installations in attics or crawl spaces

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HUMIDIFIER

A piece of equipment that adds water vapor to heated air as it moves out of the furnace. This adds necessary moisture to protect your furnishings and reduce static electricity.

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HYBRID HEAT

Hybrid Heat systems deliver exceptional performance by using a heating source that provides the most energy-efficient comfort during moderate heating conditions.

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INDOOR COIL

see Evaporator Coil

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LOAD ESTIMATE

A series of studies performed to determine the heating or cooling requirements of your home. An energy load analysis uses information such as the square footage of your home, window or door areas, insulation quality and local climate to determine the heating and cooling capacity needed by your furnace, heat pump or air conditioner. When referring to heating, this is often known as a Heat Loss Analysis, since a home’s heating requirements are determined by the amount of heat lost through the roof, entry ways and walls.

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LOW BOY

Low Boy is a type of furnace configuration in which the furnace is lower in height and occupies more floor space.

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MERV

The Minimum Efficiency Reporting Value is the standard comparison of the efficiency of an air filter. The MERV scale ranges from 1 (least efficient) to 16 (most efficient), and measures a filter’s ability remove particles from 3 to 10 microns in size.

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MATCHED SYSTEM

A heating and cooling system comprised of products that have been certified to perform at promised comfort and efficiency levels when used together, and used according to design and engineering specifications.

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NON-THERMAL PLASMA (COLD PLASMA)

Plasma in its simplest form is oppositely charged hydrogen and oxygen ions, also called bi-polar ionization. These naturally occurring ions are artificially produced when a sufficiently high voltage is applied to a sharp point. The plasma, when produced and injected into a moving air stream, breaks down gases to harmless compounds prevalent in the atmosphere such as oxygen, nitrogen, water vapor and carbon dioxide.

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OPERATING COST

The day-to-day cost of running your home comfort equipment, based on energy use.

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OUTDOOR COIL

see Condenser Coil

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PAYBACK ANALYSIS

Overall measure of the efficiency and value of your home comfort system. By combining your purchase price and ongoing operating costs, a payback analysis determines the number of years required before monthly energy savings offset the purchase price.

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PURON REFRIGERANT

Puron® Refrigerant is an environmentally sound refrigerant designed not to harm the earth’s ozone layer. Federal law requires that all manufacturers phase out ozone depleting refrigerants in the next few years. Puron Refrigerant is approved by the US Environmental Protection Agency as a replacement from Freon 22*.

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QUIETECH

QuieTech™ is a noise reduction system that provides comfortable heat while generating very little noise in the process.

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R-22 REFRIGERANT

R-22 is a single component HCFC refrigerant with low ozone depletion potential. It has long been used in a variety of air-conditioning and refrigeration applications in a variety of markets. Production of R-22 will cease in 2015 per the Montreal Protocol.

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RECIPROCATING COMPRESSOR

A type of compressor used in air conditioners that compresses refrigerant by using a type of “piston” action.

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RECLAIMING

Returning used refrigerant to the manufacturer for disposal or reuse.

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RECYCLING

Removing, cleaning and reusing refrigerant.

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REFRIGERANT LINES

Two copper lines that connect the Condenser (Outdoor) Coil to the Evaporator (Indoor) Coil.

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RIELLO BURNER

A burner assembly within your oil furnace. This burner provides a cleaner, higher quality combustion of heating oil to increase energy efficiency.

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SEER

The Seasonal Energy Efficiency Ratio is a measure of the cooling efficiency of your air conditioner or heat pump. The higher the SEER number, the more efficient the system is at converting electricity into cooling power.

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SCROLL COMPRESSOR

A specially designed compressor that works in a circular motion vs. an up and down piston action.

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SETBACK THERMOSTAT

A state-of-the-art electronic thermostat with a built-in memory that can be programmed for different temperature settings at different times of the day.

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SINGLE PACKAGE PRODUCT

One outdoor unit that contains both a heating and a cooling system.

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SMARTRECOVERY

Smart Recovery starts the system in advance to be sure that each zone reaches your selected temperature setting at the scheduled time.

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SPLIT SYSTEM

Refers to an air conditioner or heat pump that has components in two locations. Usually, one part of the system is located inside (evaporator coil) and the other is located outside your home (condenser coil).

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THERMIDISTAT

The Thermidistat™ Control monitors temperatures both inside and outside, as well as indoor humidity and adjusts system operation to maintain the temperature and humidity levels set by the homeowner.

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THERMOSTAT

Unit that monitors and controls your HVAC system products.

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THERMOSTATIC EXPANSION VALVE

A thermostatic expansion valve (TXV) is precision device used to meter the flow of liquid refrigerant entering the evaporator at a rate that matches the amount of refrigerant being boiled off in the evaporator.

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TON

A unit of measure for cooling capacity. One ton = 12,000 BTUs per hour.

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TOTAL HOME COMFORT SYSTEM

The ultimate solution to providing you with consistent, customized home comfort, despite the ever-changing weather.

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TRUESENSE DIRTY FILTER DETECTION

TrueSense™ dirty filter detection reminds you when it’s time to change your media filter.

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TWO STAGE COMPRESSOR

Two Stage Compressors are capable of two levels of operation, a low stage and a high stage. Properly sized equipment will operate 80% of the time in low stage, enhancing efficiency and comfort with lower humidity levels and quieter operation. It’s like getting two air conditioners or heat pumps in one system.

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UL

UL is an objective, non-profit organization that tests and rates electrical products for public safety.

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UPFLOW

A type of furnace that draws cool air from the bottom and blows the warmed air out the top into the duct work. This type of furnace is usually installed in a basement or an out-of-the-way closet.

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VENTILATOR

A ventilator captures heating or cooling energy from stale indoor air and transfers it to fresh incoming air.

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ZONING

A way to increase your home comfort and energy efficiency by controlling when and where heating and cooling occurs in a home. Programmable thermostats are used to control operating times of the equipment. Dampers are used to direct air flow to certain parts or “zones” of the home.

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Meagan D.
1733235328
We worked with Mark to replace our disposal that was leaking. He was wonderful and easy to work with…and did a great job. He even went above and beyond by completing an additional small fix to our faucet. Highly recommend Mark and the entire Poseidon team! 👏🏼
Gil L.
1733179687
Poseidon Plumbing's Brad Moore did a five-star job for me in addressing a serious slab leak at my property. From his initial assessment of potential causes, an excellent recommendation for a leak locator, fair and honest estimates for a range of solution options, and of course a stellar job on the final repairs. Highly recommended.
Diane W.
1732905459
Mark Bailey arrived promptly this morning following the Thanksgiving holiday. His performance throughout his visit was professional, helpful, and courteous, as worked through the problem with the hot water heater. Mark answered all of my questions,and handled everything efficiently.He did an outstanding job.Thank you very much.
Nancy W.
1732656986
Placed emergency call due to water leak. Receptionist responded positively and was most accommodating of my situation. At 8:30, I was promised that a technician would be onsite between noon and 4 pm. I was pleasantly surprised that Mark Bailey arrived at Noon and quickly evaluated my plumbing problem….provided a quote and completed his work inclusive of clean up by 2:30 pm. Mark was kind, courteous and most qualified in his diligent repair. He also completed the plumbing inspection with recommendations for improvements….however, there was no “hard sell” which I found most refreshing. This approach has yielded a loyal customer. Happy Thanksgiving!
Reese D.
1732573023
Professional, on Time, Hard Worker. Listened worked with I wanted. Call Mark if you need plumbing done! Great experience!
P B.
1732316307
Mark Bailey did a wonderful job! Thank you!
Gail R.
1732204363
Great service .Mark Bailey is a friendly and knowledgebale man. he went above and beyone and i would highly reccommend him nd poseiden. I would definetely call them again if and when we need service.
Anita V.
1732146271
Brad replaced the inner workings of our commode and he replaced the cutoff for our washing machine. He is very competent, polite and knowledgeable. I would highly recommend.
Marti W.
1731974107
I thought Brad Moore was very professional. Very courteous answered. All questions gave me three quotes as to what the price was going to be and his partner Chris very professional very courteous couldn’t have asked for any better thank you Marti Williams.
Jim C.
1730770041
Technician Mark was punctual, knowledgeable, efficient, and courteous. He was professional in his approach to diagnosing and fixing our home's plumbing issues. I highly recommend Poseidon Plumbing.
Susan F.
1730575965
Very professional, knew what he was doing. Very impressed will use them again.
Mateo S.
1730411181
Mark was awesome! Was very informative and answered all my questions happily. Usually when something goes wrong in your home it’s a bad experience but the service I got made it a positive one.
Sam B.
1730304897
Mark was great, very promt and professional.
Tamera S.
1729796354
Mark Bailey was friendly, knowledgeable, thorough and shared advice regarding some things he found during all plumbing inside house. Poseidon is very reasonable compared to other plumbing companies. Quick service.
Vickie S.
1729623300
They were proactive in keeping me informed when and who to expect as my tech including a picture with bio. Mark Bailey was the best! He explained everything to me in detail, was very professional and left his work areas immaculate. Will definitely be using Poseidon for my future plumbing needs.
Eric C.
1729107968
Mark was awesome and your team was able to come out and fix the leak same day.
Jolinda C.
1728588865
Mark was timely and completed all the work efficiently and provided useful tips for future care of my home
Jacob C.
1728324685
Mark Bailey did a fantastic thorough job. He resolved my problem and helped educate me to avoid it in the future. I would ask for Mark next time you need something done.
Deborah V.
1728310889
Mark was prompt , professional and informative- took care of our issue quickly
Lindsay K.
1727881883
Mark Bailey was great! Efficient, quick, and knowledgeable.
David M.
1727817109
Prompt, professional service. Beautiful work done in a very timely manner. The contractor, Mark Bailey was great. As I said in my previous review, we used this company a second time for all of these reasons. This was a two day job, complete replacement of 1950s plumbing both supply and drains. Outstanding work. Will use this company again and highly recommend to any others who want professional work that will be done correctly.
RLM
1725925952
Chris was knowledgeable, professional, didn't waste time in assessing the overall situation with the Rheem Heat pump water heater and gave a few pointers about water usage etc. Would recommend to a friend.
Joyce S.
1725030238
Mark Bailey @ Poseidon Plumbing is great. He showed up on time was very professional & courteous & explained what he needed to do and the cost. Their inspection saved me money in the long run because he found a problem, fixed it & prevented damage it could have caused. He didn’t rush thru the job and made sure everything was working well. He even helped me with an unrelated problem at no Charge! Mark & Chris have always responded the same day I call with a problem. I would highly recommend them for any plumbing issues you may have.
Ashley S.
1724687471
YAY! We have water again! Thank you Mark! Moved to the area a couple days ago to realize our over-decade old hot water heater was full of sediment and sulfur smell. And the safety thing on top was donezo. Called a couple places but chose Poseidon plumbing. Their communication to schedule the appointment and keep in touch with us was top notch. Mark Bailey showed up right on time, and immediately got us going with the new tank. Talked to us about pipe upkeep, house foundations, water filtration systems, answering questions we had about these things. My 5-year-old son was also smitten with wanting to watch Mark work, and offer him a snack. Mark was kid friendly, and gave Matteo Bear an awesome scuba adventure book and coloring sheets and crayons! Bear's sitting here now with them. Mark is super friendly, knowledgeable, professional, and efficient. Definitely helps our move in go smoother too. Thank you thank you thank you! I'll be recommending Poseidon to anyone and everyone.Photos are of the cute book and coloring... Because a photo of a new hot water heater is honest, but less fun.
Adeline W.
1724158868
Mark provided excellent service. I Will certainly use Poseidon in the future.
Marcia L.
1724097148
Mark Bailey was very helpful, professional and thorough in his description of the issues and work that needed to be done. I appreciated his help and kind demeanor
Vonda W.
1723351391
This company was able to find and fix the problem within the first ten minutes of visit, Mark Bailey was very nice and explained everything to me from the cause of my leak and how to even get my bill adjusted from this issue. Thank you again for being the best service company to solve my two year ongoing issue that no other business could not fix.
Alex M
1723217626
It was a great service. It was very professional from the initial phone call all the way up into the full service . The technician explained everything very thorough and answered all of my questions and informed me of any future possible complications that may appear due to old how old the pipes are. If issues ever arrive I know who I'm calling
Mike V.
1722977979
Mark came when he said he would come. He did what he said he could do and finish the job in a timely manner. Couldn’t ask for more.
Wintralene Angelette F.
1722899361
Poseidan came out the same day that I called. Mark B. was very professional and efficient in assessing and repairing my plumbing issue. Highly recommend them!
Kelly Chauvin K.
1722889438
Prompt, courteous, and knowledgeable service. Mark was wonderful in taking time to explain what was needed and why.
Lucas E.
1722826667
Mark was amazing! It's been a week now since he replaced the line running to my septic. Everything has been smooth sailing, he was great!
Todd W.
1722602210
I found Poseidon online, looked at their reviews and choose them based on being locally-owned and operated by a veteran. I completed an online work request at 11 pm at night and got a call from Poseidon at 8 am the next morning. Mark Bailey arrived at 10:15 when he finished his 1st stop of the morning. Mark was friendly and professional. He assessed my water heater problem, made recommendations and waited patiently while my wife and I made a decision. He proceeded to remove and re-installed a new water heater in a short time in a very cramped crawl space. I would highly recommend Poseidon and Mark to friends and family. I hope not have any plumbing issues in the future, but Poseidon will be my one and only phone call!
Sheila D.
1722515283
Mark was great and professional. Good experience and will definitely call again if needed.
Denise M.
1722264465
Excellent service. Mark Bailey was very professional and friendly. Thank you for the prompt service.
Chris A.
1722036636
Chris Vozzo and Poseidon Plumbing were able to make a service call to my house the same day for a repair. Afterwards, the whole house inspection identified a couple of other age related problems that need to be addressed. At no time was I pressured into doing something. He gave me the findings, explained it to me, answered my questions and respected my decision to wait a bit. The work was priced competitively and fairly and by all appearances done well. When I decide the time is right to address the other issues there will be one call I make and that's to get on their schedule.
Richard C. V.
1721760334
Mark Bailey did quality work and came very quickly
Ava P.
1721747964
Mark was professional and knowledgeable!Did a great job fixing the leak.
Livis F.
1721160511
We had an emergency and they came over promptly and solved the issue!
Jenny T
1721080755
Excellent service, thorough, awesome experience!
Anthony LaBanca (.
1720713969
Mark did a thorough job and is very friendly.
Mary F.
1720614288
He did a good job and very pleased
Diane B.
1720556944
Mark Bailey came in a timely manner, checked all that I wanted done, gave me the options. Once I decided he set to work right then and there. All in one day!I will call upon this company in the future, hoping to get Mark again.
Ava H.
1719955671
Mark Bailey was very professional and got my leak fixed quickly.
Mike M.
1719873034
The company has excellent communication, sending appointment details and updates by email. Mark Bailey was professional, courteous, and explained my numerous questions. I opted for the full house inspection, which was worth it. He pointed out a couple trouble spots. He did the repair same day.
Anne T.
1719640471
We have a brand new house that should not be having any plumbing issues of magnitude. But for months, we were plagued by water issues. At my wits end, I looked for a new plumber, and found you guys. Within minutes of my query, the dispatcher called and texted, and showed respect, empathy, and professionalism. They were ready to send someone within 2 hrs! Also, while on vacation in Germany, even with the time difference, they sent Mark Bailey out to diagnose and fix the problem. They communicated with us and our Housesitter every step of the way, again with great respect and professionalism,fixed the problem, and sent us a detailed report by phone call and email. We had no worries that things would get out of control at the house on our absence, and we didn’t have to spend much time thinking about the unexpected problem—we just got to enjoy our long-planned vacation with peace of mind! I can’t recommend them highly enough.
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