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AFUE

Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace’s AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90 means that 90% of the fuel is being used to warm your home, while the other 10% escapes as exhaust with the combustion gases.

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ADVANCED RECIPROCATING COMPRESSOR

Type of compressor that uses a more efficient process for compressing refrigerant for better cooling efficiency

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AIR HANDLER

The portion of your air conditioner or heating system that forces air through your home’s ductwork.

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BTU

British Thermal Unit. Used for both heating and cooling, BTU is a measure of the heat given off when fuel is combusted. Or for cooling, it’s a measure of heat extracted from your home. (One BTU is approximately equal to the heat given off by a wooden kitchen match.)

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BTUH

A British Thermal Unit (BTU) is the unit of heat required to raise 1 pound of water by 1 degree Fahrenheit. BTUH is British Thermal Units per Hour.

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BECKETT BURNER

A burner assembly within your oil furnace. This burner provides good combustion of heating oil.

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CFM

Stands for Cubic Feet per Minute. A measurement of airflow that indicates how many cubic feet of air pass by a stationary point in one minute. The higher the number, the more air is being forced through the system.

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CAPACITY

The ability of a heating or cooling system to heat or cool a given amount of space. For heating, this is usually expressed in BTUs. For cooling, it is usually given in tons.

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CARBON MONOXIDE

A colorless, odorless, highly poisonous gas produced when carbon-based fuels, such as natural gas, burns without sufficient air nearby.

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COMPRESSOR

Part of a split-system heat pump or air conditioner’s outdoor unit that controls the pressure applied to the refrigerant, necessary for taking in heat to warm your home with a heat pump or getting rid of heat to keep your home cool.

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CONDENSER COIL

Part of the outdoor portion of a split-system air conditioner or heat pump. By converting refrigerant that is in a gas form back to a liquid, the coil sends heat carried by the refrigerant to the outside.

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DB

Decibels (dB) are a unit measuring the intensity of noise.

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DAMPER

A type of “valve” used in duct work that opens or closes to control airflow. Used in zoning to control the amount of warm or cool air entering certain areas of your home.

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DOWNFLOW

A type of furnace that takes cool air from the top and blows warm air to the bottom-commonly used where furnaces must be located in a second-floor closet or utility area.

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DUCTWORK

Hollow pipes used to transfer air from the Air Handler to the air vents throughout your home. Ductwork is one of the most important components of a home heating and cooling system.

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EER

Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calcuated by dividing a product’s BTU output by its wattage.

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ELECTRONIC AIR CLEANER (EAC)

An electronic device that filters out large particles and contaminants in indoor air. It then electronically pulls out tiny particles that have been magnetized, such as viruses and bacteria, drawing them to a collector plate.

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ENERGY SAVER SWITCH

An energy-saver switch causes the air conditioner’s fan and compressor to cycle on and off together, reducing energy use.

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ENERGY STAR

Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Products with the Energy Star rating will be efficient and save cost on energy bills.

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EVAPORATOR COIL

Part of a split-system air conditioner or heat pump located indoors. The evaporator coil cools and dehumidifies the air by converting liquid refrigerant into a gas (or vice-versa). A blower moter, typically in a furnace, then moves air over the coil to either heat or cool your home.

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FAN COIL

An indoor component of an air conditioner or heat pump system, used in place of a furnace and evaporator coil, to provide change the refrigerant from a gas to a liquid (or vice-versa) and blow air over the coil to cool or heat your home.

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HSPF

The Heating Seasonal Performance Factor is a measure of the heating efficiency of a heat pump. The higher the HSPF number, the more efficiently the heat pump heats your home.

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HVAC

Term used for Heating, Ventilation, and Air Conditioning

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HEAT EXCHANGER

The part of a furnace that transfers heat to nearby air.

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HEAT PUMP

A product that works just like an air conditioner in cooling mode; however, in heating mode, the refrigerant flow is reversed and heat is extrated from the outside air too heat your home.

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HORIZONTAL FLOW

A type of furnace, installed on its “side”, that draws in air from one side, heats it and sends the warm air out the other side. Most often used for installations in attics or crawl spaces

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HUMIDIFIER

A piece of equipment that adds water vapor to heated air as it moves out of the furnace. This adds necessary moisture to protect your furnishings and reduce static electricity.

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HYBRID HEAT

Hybrid Heat systems deliver exceptional performance by using a heating source that provides the most energy-efficient comfort during moderate heating conditions.

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INDOOR COIL

see Evaporator Coil

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LOAD ESTIMATE

A series of studies performed to determine the heating or cooling requirements of your home. An energy load analysis uses information such as the square footage of your home, window or door areas, insulation quality and local climate to determine the heating and cooling capacity needed by your furnace, heat pump or air conditioner. When referring to heating, this is often known as a Heat Loss Analysis, since a home’s heating requirements are determined by the amount of heat lost through the roof, entry ways and walls.

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LOW BOY

Low Boy is a type of furnace configuration in which the furnace is lower in height and occupies more floor space.

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MERV

The Minimum Efficiency Reporting Value is the standard comparison of the efficiency of an air filter. The MERV scale ranges from 1 (least efficient) to 16 (most efficient), and measures a filter’s ability remove particles from 3 to 10 microns in size.

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MATCHED SYSTEM

A heating and cooling system comprised of products that have been certified to perform at promised comfort and efficiency levels when used together, and used according to design and engineering specifications.

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NON-THERMAL PLASMA (COLD PLASMA)

Plasma in its simplest form is oppositely charged hydrogen and oxygen ions, also called bi-polar ionization. These naturally occurring ions are artificially produced when a sufficiently high voltage is applied to a sharp point. The plasma, when produced and injected into a moving air stream, breaks down gases to harmless compounds prevalent in the atmosphere such as oxygen, nitrogen, water vapor and carbon dioxide.

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OPERATING COST

The day-to-day cost of running your home comfort equipment, based on energy use.

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OUTDOOR COIL

see Condenser Coil

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PAYBACK ANALYSIS

Overall measure of the efficiency and value of your home comfort system. By combining your purchase price and ongoing operating costs, a payback analysis determines the number of years required before monthly energy savings offset the purchase price.

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PURON REFRIGERANT

Puron® Refrigerant is an environmentally sound refrigerant designed not to harm the earth’s ozone layer. Federal law requires that all manufacturers phase out ozone depleting refrigerants in the next few years. Puron Refrigerant is approved by the US Environmental Protection Agency as a replacement from Freon 22*.

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QUIETECH

QuieTech™ is a noise reduction system that provides comfortable heat while generating very little noise in the process.

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R-22 REFRIGERANT

R-22 is a single component HCFC refrigerant with low ozone depletion potential. It has long been used in a variety of air-conditioning and refrigeration applications in a variety of markets. Production of R-22 will cease in 2015 per the Montreal Protocol.

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RECIPROCATING COMPRESSOR

A type of compressor used in air conditioners that compresses refrigerant by using a type of “piston” action.

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RECLAIMING

Returning used refrigerant to the manufacturer for disposal or reuse.

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RECYCLING

Removing, cleaning and reusing refrigerant.

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REFRIGERANT LINES

Two copper lines that connect the Condenser (Outdoor) Coil to the Evaporator (Indoor) Coil.

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RIELLO BURNER

A burner assembly within your oil furnace. This burner provides a cleaner, higher quality combustion of heating oil to increase energy efficiency.

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SEER

The Seasonal Energy Efficiency Ratio is a measure of the cooling efficiency of your air conditioner or heat pump. The higher the SEER number, the more efficient the system is at converting electricity into cooling power.

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SCROLL COMPRESSOR

A specially designed compressor that works in a circular motion vs. an up and down piston action.

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SETBACK THERMOSTAT

A state-of-the-art electronic thermostat with a built-in memory that can be programmed for different temperature settings at different times of the day.

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SINGLE PACKAGE PRODUCT

One outdoor unit that contains both a heating and a cooling system.

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SMARTRECOVERY

Smart Recovery starts the system in advance to be sure that each zone reaches your selected temperature setting at the scheduled time.

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SPLIT SYSTEM

Refers to an air conditioner or heat pump that has components in two locations. Usually, one part of the system is located inside (evaporator coil) and the other is located outside your home (condenser coil).

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THERMIDISTAT

The Thermidistat™ Control monitors temperatures both inside and outside, as well as indoor humidity and adjusts system operation to maintain the temperature and humidity levels set by the homeowner.

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THERMOSTAT

Unit that monitors and controls your HVAC system products.

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THERMOSTATIC EXPANSION VALVE

A thermostatic expansion valve (TXV) is precision device used to meter the flow of liquid refrigerant entering the evaporator at a rate that matches the amount of refrigerant being boiled off in the evaporator.

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TON

A unit of measure for cooling capacity. One ton = 12,000 BTUs per hour.

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TOTAL HOME COMFORT SYSTEM

The ultimate solution to providing you with consistent, customized home comfort, despite the ever-changing weather.

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TRUESENSE DIRTY FILTER DETECTION

TrueSense™ dirty filter detection reminds you when it’s time to change your media filter.

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TWO STAGE COMPRESSOR

Two Stage Compressors are capable of two levels of operation, a low stage and a high stage. Properly sized equipment will operate 80% of the time in low stage, enhancing efficiency and comfort with lower humidity levels and quieter operation. It’s like getting two air conditioners or heat pumps in one system.

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UL

UL is an objective, non-profit organization that tests and rates electrical products for public safety.

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UPFLOW

A type of furnace that draws cool air from the bottom and blows the warmed air out the top into the duct work. This type of furnace is usually installed in a basement or an out-of-the-way closet.

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VENTILATOR

A ventilator captures heating or cooling energy from stale indoor air and transfers it to fresh incoming air.

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ZONING

A way to increase your home comfort and energy efficiency by controlling when and where heating and cooling occurs in a home. Programmable thermostats are used to control operating times of the equipment. Dampers are used to direct air flow to certain parts or “zones” of the home.

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Kimberly Roberts G.
1713613533
Another great job done by Rodney Edwards at Poseidon Plumbing! I’ve never seen such dedication and determination to get the job done. This was a massive job!! Thank you both, Rodney and Poseidon Plumbing for coming to my rescue again. And Rodney, you’re the best!
Breanna G.
1713568750
I’m so grateful that Poseidon Plumbing was able to get my water heater working again. They showed up on time and on the same day that I called! Cohen provided us with a great customer experience, so I will call on them for any plumbing issues in the future :)
Tammie F.
1713552404
Mark was awesome to work with. He was very kind and professional and explained everything in detail. I would use his services again.
Rita C.
1713550443
As a new customer, I appreciated the quick response time, professionalism and experienced tradesperson that was assigned to my request. Mark Bailey was able to diagnose and recommend whether I needed a complete replacement of a faucet or he could successfully rebuild it. Very relieved it was the latterThanks, Mark and Poseidon. Always like to support our Vet businesses too.
Elizabeth C.
1713302247
Mark Bailey was prompt and efficient. Fixed my problem!
Rose S.
1712957871
I am very pleased with the prompt service I received today from Poseidon Plumbing. I especially liked Rodney Edwards, who was the plumber who was sent to my house. He was very knowledgeable and professional I highly recommend him as a plumber. Thank you all so much for your well done job today.Rose M Schwartz
Ms. S.
1712940625
Very thorough, knowledgeable and professional will definitely use and recommend for all plumbing needs
richard H.
1712676136
Mark was professional and very efficient. Would highly recommend.
Leo Q.
1712170771
Rodney did an outstanding job!
Brian A.
1711586074
Rodney Edwards was excelllent and we would feel very comfortable with having him come back to work on any future problems.
The Paper P.
1711486085
Updated review 3/26/24Had multiple plumbing issues which Rodney Edwards was able to diagnose and resolve same day! Great communication and her was very polite and respectful! Will be doing business with them again in the future!I had a leak under one of our bathroom sinks and called Poseidon. They were able to schedule for that same day and sent out Chris V. as our technician. Chris was extremely helpful and polite and he quickly diagnosed and resolved the issue as well as fixing a leaky faucet outside our house too. Pricing was reasonable and I will be using Poseidon for future needs.
Christine C.
1711485680
I appreciated that Poseidon responded so quickly to my call. They sent Rodney Edwards, a smart, friendly, & competent professional. Based on his experience, Rodney cut into a wall in exactly the correct spot for locating & replacing a leaking pipe fitting. And the fee was entirely reasonable. I would recommend Rodney & Poseidon Plumbing.
Tadashi T.
1711401979
Mark did an awesome job with repairing my water heater. Would highly recommend him and Poseidon Plumbing.
Janelle Haynes (.
1711115338
Mark Bailey was great!
Jay P.
1710774915
He went right to the Problem and fixed it fast thank you !
Katonya S.
1710630038
Rodney is very good at his job. He’s very knowledgeable and takes the time to explain the work. He also makes sure that his work is done correctly. We will use this company again!
Bruce R.
1710451838
Shout out to Mark Bailey for an OUTSTANDING job today! He was very professional and courteous. He was able do diagnose my plumbing issue quickly and had it fixed in no time.
Mike W.
1710361152
Rodney was very professional and did a great job! Would recommend to others.
Robert H.
1710004427
Poseidon Plumbing to the rescue AGAIN! Rodney is THE MAN!! Very prorfessional and did an Outstanding job addressing the problem! Would definitely use Poseidon again for any of my plumbing needs.Robert
Barbara P.
1709671088
Very good service. Pleasant to deal with. I would have Mark Bailey provide service for my plumbing problems in the future. He was thorough and thoughtful.
Chris W.
1709626527
Mark arrived on time, was efficient, and personable. He remained focused on what he was doing and was always willing to answer any questions we had. I'd highly recommend asking for Mark to help you with your plumbing issues.
Guzman
1709314054
Good experience with Poseidon Plumbing. Mark Bailey is prompt, thorough, and did a great job on replacing and installing my new water heater
Miriam J.
1709156174
After having a very bad experience with another local plumbing company (I am in the Chapel Hill area) who came to our location more than five times without making any progress on diagnosing or resolving our mysterious plumbing issue (a main level toilet that was spouting water when an upstairs toilet was flushed), we finally decided to look elsewhere. After briefly speaking with Darien at Poseidon Plumbing, a technician came out to diagnose our problem. Mark, the technician, was--unlike the technician at other companies--extremely prompt, friendly, and--best of all, extremely communicative. He was able to patiently and clearly answer all of my questions, explain his diagnosis and share photos of our sewer line. He answered all of my questions throughout the process with infinite patience, showing excellent problem solving skills and an impressive knowledge of his field. We eventually hired him to replace our main sewer line, which was a very large job. He worked tirelessly for three days straight, one of which was both cold and rainy. Mark was on time, dependable, friendly, and one of the hardest workers I've seen. On the rainy day, he was out in our yard working on replacing the pipe from 8am to 5pm with no apparent breaks, despite me urging him to take a break or come in if needed. Mark's work was excellent, and we cannot recommend him enough. I'm looking forward to working with Poseidon on all of our future plumbing work, and will enthusiastically recommend them to anyone in need of a plumber. Outstanding company!
Alecia M.
1709069726
Mark was excellent - very fast and did a great job installing our home water filter.
Ian W.
1708728040
Mr. Rodney Edwards was a fantastic help and resource in solving our issues with our water heater. When it soon comes time for full replacement, we look forward to calling Poseidon once again!Both he and our customer service representative were an incredible helping us navigate potential costs, and very kind even through our questions and frustrations with our situation.Thank you once again!
Libbie G.
1708611320
Thank you for the prompt repair and politeness of Mark.
Shannon S.
1708126689
Rodney was so professional and I would highly recommend him & Poseidon plumbing. He is very educated in his field and takes pride in his work!Although initially when given the estimate, I thought it was a little pricey...but with receiving the quality of work, the technicians photo before he arrived, the text/email reminders, the detailed summary with photos on the receipt afterwards... I would rather pay a little more for that; and will definitely be using them again.
Hussein R.
1708124995
Rodney did a great job. He was fast and explained all the work with great detail. Will use them again. Thanks again.
kimberly G.
1707608443
I am so grateful for Poseidon’s Plumbing and specifically their plumbing technician Rodney for the excellent, quick and professional service that they offer! Now I have Poseidon’s Plumbing on speed dial for all my plumbing needs! Thank you Poseidon and Rodney for doing so a great job every time!
Sepp H.
1707520765
Excellent work and communication from Mark Bailey! Even though our plumbing problem went deeper than we anticipated, Mark was super helpful in getting things expedited to fix our issues. The membership has already paid for itself with these services needed. Thank you!
Caroline Jeffries (.
1707350357
Rodney Edward's was my plumer today, I enjoyed talking with him about all the things that need attention.He was so knowledgeable concerning all my questions which he answered. I'll always call on Poseidon Pluming for all my pluming needs.
Cal B.
1707338057
Rodney Edwards was prompt, efficient, and very clear in his explanations of our problem and subsequent repair. W recommend him very highly.
Rebecca N.
1706994576
Rodney Edwards was absolutely amazing! Knowledgable, kind, and was completely transparent about expenses and the work needing to be done. Thank you!
Ann H.
1706732069
Mark Bailey replaced 2 faucets (kitchen and vanity), replacing old copper plumbing in both; updated line to the refrigerator water/ice maker. Excellent job, everything looks great and works as it should. Also corrected a water heater leak problem (old water heater) and checked the crawl space as we were not sure pipes were ok after the temperature going to 14 degrees a few times. wegive him an A+_.
Parrish P.
1706649272
The technician, Mark Bailey, arrived in a timely manner, listened to the issues, and found the problem. He had the parts on his truck and had my water issues resolved in a few hours.
Lucy N.
1706630011
With emergency issues I was able to quickly reach a live person when I called, the appointment was scheduled quickly and person responding (Mark Bailey) arrive on time. Mark was professional and communicated issues and options well.
Kizzy B.
1706586523
The gentleman that came out was very nice and professional. I would recommend your business and him personally any day. Thank you for being so prompt.
David S.
1706385017
Rodney came quick to fix a broken main line. It was a tricky job but Rodney was able to get it done in a timely and professional manner. I also felt that the price was very reasonable given the amount of work. Would absolutely recommend and use in the future.
Britt R.
1706308693
Mark was wonderful! The job ended up being much bigger than I anticipated but he was able to start the job shortly after assessing the problem and finished the same day. Would highly recommend!
Leadawn S.
1706041565
Mark was very pleasant to work with and we appreciate his prompt work helping us out
Shilpa S.
1706027098
Great service, efficient and friendly. Rodney Edwards did a great job and was very informative as he fixed everything.
Scorned O.
1705791712
Was very impressed with our plumbing experience, thanks to Mr Rodney Edwards. We learned a great deal from his visit, and appreciate his time and knowledge of the matter. Thanks again.
YOLANDA G.
1705767719
Mr. Rodney was fantastic! He was very knowledgeable and took the time to explain everything in detail. Couldn’t have asked for a better experience. 10/10 would recommend!
austin A.
1705516108
Great customer service and fast response time , noticed a leak in my well house yesterday and called Poseidon late yesterday evening and they showed up this morning and took care of the issue . Highly recommended!!!
Mea “.
1705446322
Mark was all-around great.Prompt, pleasant, efficient, and completed our big list in one long day.We will be glad to see him again if the need arises.Thanks Mark !
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