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Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Questions to assess your service needs
  • Comments and/or Opinions about Poseidon Plumbing

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither Poseidon Plumbing nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. Poseidon Plumbing will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

RLM
1725925952
Chris was knowledgeable, professional, didn't waste time in assessing the overall situation with the Rheem Heat pump water heater and gave a few pointers about water usage etc. Would recommend to a friend.
Joyce S.
1725030238
Mark Bailey @ Poseidon Plumbing is great. He showed up on time was very professional & courteous & explained what he needed to do and the cost. Their inspection saved me money in the long run because he found a problem, fixed it & prevented damage it could have caused. He didn’t rush thru the job and made sure everything was working well. He even helped me with an unrelated problem at no Charge! Mark & Chris have always responded the same day I call with a problem. I would highly recommend them for any plumbing issues you may have.
Ashley S.
1724687471
YAY! We have water again! Thank you Mark! Moved to the area a couple days ago to realize our over-decade old hot water heater was full of sediment and sulfur smell. And the safety thing on top was donezo. Called a couple places but chose Poseidon plumbing. Their communication to schedule the appointment and keep in touch with us was top notch. Mark Bailey showed up right on time, and immediately got us going with the new tank. Talked to us about pipe upkeep, house foundations, water filtration systems, answering questions we had about these things. My 5-year-old son was also smitten with wanting to watch Mark work, and offer him a snack. Mark was kid friendly, and gave Matteo Bear an awesome scuba adventure book and coloring sheets and crayons! Bear's sitting here now with them. Mark is super friendly, knowledgeable, professional, and efficient. Definitely helps our move in go smoother too. Thank you thank you thank you! I'll be recommending Poseidon to anyone and everyone.Photos are of the cute book and coloring... Because a photo of a new hot water heater is honest, but less fun.
Adeline W.
1724158868
Mark provided excellent service. I Will certainly use Poseidon in the future.
Marcia L.
1724097148
Mark Bailey was very helpful, professional and thorough in his description of the issues and work that needed to be done. I appreciated his help and kind demeanor
Vonda W.
1723351391
This company was able to find and fix the problem within the first ten minutes of visit, Mark Bailey was very nice and explained everything to me from the cause of my leak and how to even get my bill adjusted from this issue. Thank you again for being the best service company to solve my two year ongoing issue that no other business could not fix.
Alex M
1723217626
It was a great service. It was very professional from the initial phone call all the way up into the full service . The technician explained everything very thorough and answered all of my questions and informed me of any future possible complications that may appear due to old how old the pipes are. If issues ever arrive I know who I'm calling
Mike V.
1722977979
Mark came when he said he would come. He did what he said he could do and finish the job in a timely manner. Couldn’t ask for more.
Wintralene F.
1722899361
Poseidan came out the same day that I called. Mark B. was very professional and efficient in assessing and repairing my plumbing issue. Highly recommend them!
Kelly Chauvin K.
1722889438
Prompt, courteous, and knowledgeable service. Mark was wonderful in taking time to explain what was needed and why.
Lucas E.
1722826667
Mark was amazing! It's been a week now since he replaced the line running to my septic. Everything has been smooth sailing, he was great!
Todd W.
1722602210
I found Poseidon online, looked at their reviews and choose them based on being locally-owned and operated by a veteran. I completed an online work request at 11 pm at night and got a call from Poseidon at 8 am the next morning. Mark Bailey arrived at 10:15 when he finished his 1st stop of the morning. Mark was friendly and professional. He assessed my water heater problem, made recommendations and waited patiently while my wife and I made a decision. He proceeded to remove and re-installed a new water heater in a short time in a very cramped crawl space. I would highly recommend Poseidon and Mark to friends and family. I hope not have any plumbing issues in the future, but Poseidon will be my one and only phone call!
Sheila D.
1722515283
Mark was great and professional. Good experience and will definitely call again if needed.
Denise M.
1722264465
Excellent service. Mark Bailey was very professional and friendly. Thank you for the prompt service.
Chris A.
1722036636
Chris Vozzo and Poseidon Plumbing were able to make a service call to my house the same day for a repair. Afterwards, the whole house inspection identified a couple of other age related problems that need to be addressed. At no time was I pressured into doing something. He gave me the findings, explained it to me, answered my questions and respected my decision to wait a bit. The work was priced competitively and fairly and by all appearances done well. When I decide the time is right to address the other issues there will be one call I make and that's to get on their schedule.
Richard C. V.
1721760334
Mark Bailey did quality work and came very quickly
Ava P.
1721747964
Mark was professional and knowledgeable!Did a great job fixing the leak.
Livis F.
1721160511
We had an emergency and they came over promptly and solved the issue!
Jenny T
1721080755
Excellent service, thorough, awesome experience!
Anthony LaBanca (.
1720713969
Mark did a thorough job and is very friendly.
Mary F.
1720614288
He did a good job and very pleased
Diane B.
1720556944
Mark Bailey came in a timely manner, checked all that I wanted done, gave me the options. Once I decided he set to work right then and there. All in one day!I will call upon this company in the future, hoping to get Mark again.
Ava H.
1719955671
Mark Bailey was very professional and got my leak fixed quickly.
Mike M.
1719873034
The company has excellent communication, sending appointment details and updates by email. Mark Bailey was professional, courteous, and explained my numerous questions. I opted for the full house inspection, which was worth it. He pointed out a couple trouble spots. He did the repair same day.
Anne T.
1719640471
We have a brand new house that should not be having any plumbing issues of magnitude. But for months, we were plagued by water issues. At my wits end, I looked for a new plumber, and found you guys. Within minutes of my query, the dispatcher called and texted, and showed respect, empathy, and professionalism. They were ready to send someone within 2 hrs! Also, while on vacation in Germany, even with the time difference, they sent Mark Bailey out to diagnose and fix the problem. They communicated with us and our Housesitter every step of the way, again with great respect and professionalism,fixed the problem, and sent us a detailed report by phone call and email. We had no worries that things would get out of control at the house on our absence, and we didn’t have to spend much time thinking about the unexpected problem—we just got to enjoy our long-planned vacation with peace of mind! I can’t recommend them highly enough.
Lisa H.
1719614866
Mark Bailey came out late on a Friday and did a great job. Was finished in under 2 hours and was very thorough in explaining what he did.
Paul H.
1719260161
Mark was very professional and honest. Highly recommend.
Eric P.
1719147361
I work for a construction company rehabbing houses While dealing with the house 2 hours away from Fayetteville I called on poseidon to help me with a emergency plumbing problem . Chris the person that helped me was Johnny on the spot and came over right away due to the emergency that I had I'm very satisfied with their work. But mostly with the customer service that was provided.
Hannah T.
1718736813
Mark worked on my tub and did a great job. He identified the problem and fixed it quickly. 10/10 would recommend
Barbara M.
1717856708
Chris Vozzo was my plumber for the job and he replaced my toilet. He was extremely personable and professional and did an excellent job and cleaned up everything. This company does a good job with communicating with their customers about when the technician is coming and even let you track their route if you want to. Plus they send a picture of the technician or plumber and even a little bio about them. A very good experience and I would highly recommend this company
Dottie A.
1717196969
I am thankful that Chris is the one who came to install my water heaterHe is very efficient, does what he says he will do...very knowledgeable about his work and is very honest. I will definitely call him if I need anymore plumping done..he is a very hard worker
Adrian C.
1717108002
I knew Chris before he started out with his new venture ,Poseidon Plumbing llc. He was excellent then.,e's excellent now and I wish him the best of luck in his new endeavor. Mark, the plumber that identified the problem was equally professional. Thanks guys!
Darin B.
1717087368
Mark did great work. Faucet leak behind the wall was fixed within 3 hours of calling.
Ellen B.
1716652289
Great service! Rodney Edwards was knowledge, quick & efficient - it ended up being cheaper than I expected to fix the leak in our crawlspace considering he came out on a Saturday. Technician was at our house less than 24 hours after calling the company. 10/10, would recommend to anyone!
Jason L.
1716401607
Mark was prompt and professional. Great to work with!
Brittney G.
1715813964
Mark was amazing and got our hot water working again. Will definitely use Poseidon in the future!
Matt C.
1714060887
Mark Bailey was great, fast and professional.
Christopher P.
1713962224
Mark Bailey was terrific. Very professional and friendly. If the need arises, I will definitely use you in the future.
BJ W.
1713631190
Great service from initial phone call through project completion. Rodney Edwards was professional, friendly, and thorough, not only quickly inspecting the issues and plan, and providing a quick written estimate, but informed us every step of the way on what he was doing, making sure to limit the time our water was off during the install and cleaning up along the way. New spigot installed on our exterior in no time, and email with pictures, details, and warranty sent after completion. I also appreciate the initial text from Poseidon that told us who would be coming to the house, what time to expect them, and a tracker to know how far out they were. They really set the bar high for other professionals and we will absolutely use them for all future plumbing jobs!
Breanna G.
1713568750
I’m so grateful that Poseidon Plumbing was able to get my water heater working again. They showed up on time and on the same day that I called! Cohen provided us with a great customer experience, so I will call on them for any plumbing issues in the future :)
Tammie F.
1713552404
Mark was awesome to work with. He was very kind and professional and explained everything in detail. I would use his services again.
Rita C.
1713550443
As a new customer, I appreciated the quick response time, professionalism and experienced tradesperson that was assigned to my request. Mark Bailey was able to diagnose and recommend whether I needed a complete replacement of a faucet or he could successfully rebuild it. Very relieved it was the latterThanks, Mark and Poseidon. Always like to support our Vet businesses too.
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