Mark Bailey did a fantastic thorough job. He resolved my problem and helped educate me to avoid it in the future. I would ask for Mark next time you need something done.
Prompt, professional service. Beautiful work done in a very timely manner. The contractor, Mark Bailey was great. As I said in my previous review, we used this company a second time for all of these reasons. This was a two day job, complete replacement of 1950s plumbing both supply and drains. Outstanding work. Will use this company again and highly recommend to any others who want professional work that will be done correctly.
Chris was knowledgeable, professional, didn't waste time in assessing the overall situation with the Rheem Heat pump water heater and gave a few pointers about water usage etc. Would recommend to a friend.
Mark Bailey @ Poseidon Plumbing is great. He showed up on time was very professional & courteous & explained what he needed to do and the cost. Their inspection saved me money in the long run because he found a problem, fixed it & prevented damage it could have caused. He didn’t rush thru the job and made sure everything was working well. He even helped me with an unrelated problem at no Charge! Mark & Chris have always responded the same day I call with a problem. I would highly recommend them for any plumbing issues you may have.
YAY! We have water again! Thank you Mark! Moved to the area a couple days ago to realize our over-decade old hot water heater was full of sediment and sulfur smell. And the safety thing on top was donezo. Called a couple places but chose Poseidon plumbing. Their communication to schedule the appointment and keep in touch with us was top notch. Mark Bailey showed up right on time, and immediately got us going with the new tank. Talked to us about pipe upkeep, house foundations, water filtration systems, answering questions we had about these things. My 5-year-old son was also smitten with wanting to watch Mark work, and offer him a snack. Mark was kid friendly, and gave Matteo Bear an awesome scuba adventure book and coloring sheets and crayons! Bear's sitting here now with them. Mark is super friendly, knowledgeable, professional, and efficient. Definitely helps our move in go smoother too. Thank you thank you thank you! I'll be recommending Poseidon to anyone and everyone.Photos are of the cute book and coloring... Because a photo of a new hot water heater is honest, but less fun.
Mark Bailey was very helpful, professional and thorough in his description of the issues and work that needed to be done. I appreciated his help and kind demeanor
This company was able to find and fix the problem within the first ten minutes of visit, Mark Bailey was very nice and explained everything to me from the cause of my leak and how to even get my bill adjusted from this issue. Thank you again for being the best service company to solve my two year ongoing issue that no other business could not fix.
It was a great service. It was very professional from the initial phone call all the way up into the full service . The technician explained everything very thorough and answered all of my questions and informed me of any future possible complications that may appear due to old how old the pipes are. If issues ever arrive I know who I'm calling
Poseidan came out the same day that I called. Mark B. was very professional and efficient in assessing and repairing my plumbing issue. Highly recommend them!
I found Poseidon online, looked at their reviews and choose them based on being locally-owned and operated by a veteran. I completed an online work request at 11 pm at night and got a call from Poseidon at 8 am the next morning. Mark Bailey arrived at 10:15 when he finished his 1st stop of the morning. Mark was friendly and professional. He assessed my water heater problem, made recommendations and waited patiently while my wife and I made a decision. He proceeded to remove and re-installed a new water heater in a short time in a very cramped crawl space. I would highly recommend Poseidon and Mark to friends and family. I hope not have any plumbing issues in the future, but Poseidon will be my one and only phone call!
Chris Vozzo and Poseidon Plumbing were able to make a service call to my house the same day for a repair. Afterwards, the whole house inspection identified a couple of other age related problems that need to be addressed. At no time was I pressured into doing something. He gave me the findings, explained it to me, answered my questions and respected my decision to wait a bit. The work was priced competitively and fairly and by all appearances done well. When I decide the time is right to address the other issues there will be one call I make and that's to get on their schedule.
Mark Bailey came in a timely manner, checked all that I wanted done, gave me the options. Once I decided he set to work right then and there. All in one day!I will call upon this company in the future, hoping to get Mark again.
The company has excellent communication, sending appointment details and updates by email. Mark Bailey was professional, courteous, and explained my numerous questions. I opted for the full house inspection, which was worth it. He pointed out a couple trouble spots. He did the repair same day.
We have a brand new house that should not be having any plumbing issues of magnitude. But for months, we were plagued by water issues. At my wits end, I looked for a new plumber, and found you guys. Within minutes of my query, the dispatcher called and texted, and showed respect, empathy, and professionalism. They were ready to send someone within 2 hrs! Also, while on vacation in Germany, even with the time difference, they sent Mark Bailey out to diagnose and fix the problem. They communicated with us and our Housesitter every step of the way, again with great respect and professionalism,fixed the problem, and sent us a detailed report by phone call and email. We had no worries that things would get out of control at the house on our absence, and we didn’t have to spend much time thinking about the unexpected problem—we just got to enjoy our long-planned vacation with peace of mind! I can’t recommend them highly enough.
I work for a construction company rehabbing houses While dealing with the house 2 hours away from Fayetteville I called on poseidon to help me with a emergency plumbing problem . Chris the person that helped me was Johnny on the spot and came over right away due to the emergency that I had I'm very satisfied with their work. But mostly with the customer service that was provided.
Chris Vozzo was my plumber for the job and he replaced my toilet. He was extremely personable and professional and did an excellent job and cleaned up everything. This company does a good job with communicating with their customers about when the technician is coming and even let you track their route if you want to. Plus they send a picture of the technician or plumber and even a little bio about them. A very good experience and I would highly recommend this company
I am thankful that Chris is the one who came to install my water heaterHe is very efficient, does what he says he will do...very knowledgeable about his work and is very honest. I will definitely call him if I need anymore plumping done..he is a very hard worker
I knew Chris before he started out with his new venture ,Poseidon Plumbing llc. He was excellent then.,e's excellent now and I wish him the best of luck in his new endeavor. Mark, the plumber that identified the problem was equally professional. Thanks guys!
Great service! Rodney Edwards was knowledge, quick & efficient - it ended up being cheaper than I expected to fix the leak in our crawlspace considering he came out on a Saturday. Technician was at our house less than 24 hours after calling the company. 10/10, would recommend to anyone!