Mark Bailey was very professional, courteous and made sure to look at all the plumbing in the house after his repair.
He is very intelligent and hard working knowledgeable professional individual. I would prefer to get my any plumbing issues
tackle by him. Very trustworthy individual.. I would trust fully Mr. Brad Moor.
tackle by him. Very trustworthy individual.. I would trust fully Mr. Brad Moor.
We’re very satisfied with Poseidon’s quick response time and great service. We called with two different issues and they offered to send someone out the same day. Mark was very professional and knowledgeable. He addressed both issues and highlighted other things to be on the lookout for. We will definitely use Poseidon again for any future plumbing needs!
Called for repair and they were out the same day. Mark and Chris were fantastic. Diagnosed issue and repaired.!!!$
Response from the owner:Thank you so much! We pride ourselves on same day bookings.
I have had nothing but positive experiences with everyone. Love the way they let you know who and when ur plumber is arriving. Office stuff are very pleasant and helpful. I would recommend Poseidon Plumbing to everyone. 10 out of 10
Response from the owner:Every review like this reminds us why we do what we do! Thanks for trusting us - we're proud to be your plumber!
Mark Bailey is the man. We called because we had a pipe burst and he was quick responding and showed up and got the job done. did an excellent job and was very professional and respectful.
Response from the owner:Thank you for the excellent review! We're committed to quality service, clean work, and satisfied customers. Glad we could deliver on all three!
Was thoroughly impressed with Mark & Poseidon Plumbing, from the tracking the technician on his way & sending information ahead of time for who to expect and then how quick and professional he was. I’d 100% recommend them! Thank you!
Response from the owner:Thanks for the 5-star flush of happiness! We love customers like you who keep things flowing - both literally and with good vibes!
Great experience with Brad, very knowledgeable and professional.
Response from the owner:We're honored to have earned your 5-star review and hope to be your go-to plumbing team now!! Thank you!
Mark was professional and knowledgeable!
Did a great job fixing the leak.
Did a great job fixing the leak.
Response from the owner:We are so grateful for your 5-star review! It's our pleasure to serve the amazing customers in our community. Thank you for your support!
Brad Moore fixed my plumbing problem after 4 inexperienced plumbers. He knew exactly what to do. Repair fixed quickly and extremely efficient. He’s the best. Don’t use anyone but Brad!!
Response from the owner:Thanks for the great review!! We know plumbing problems don't want, so we're happy we could get to you fast and get it done right!! We're here for you anytime!
Brad was professional and courteous. He completed the job very quickly and worked until it was completed and he arrived after 5 pm, now we have the best water pressure we have ever had in 25 years of living in our home. Highly recommend.
Response from the owner:We believe great plumbing starts with even better people - so thank you for recognizing our team's effort and care! We're here any time you need us. Thank you for the 5-star review!
Mark was great! Came out quickly and gave us an unbiased and helpful quote/recommendation. Will recommend this company to my neighbors!
Response from the owner:We love serving our local community and it means a lot to know we made a difference in your day! Thank you for the review!!
Mark Bailey from Poseidon Plumbing was really great to work with. He was knowledgeable and offered several excellent options. I appreciate his expertise and fine work. Thank you Mark and Poseidon Plumbing!!
Response from the owner:High-five for the 5-stars and Mark!! We appreciate you taking the time to share your experience - call us any time! We've got your back!
Brad Moore was prompt , professional and did great work
Response from the owner:Thanks so much for the 5-stars!! Brad is one of the best, and we're glad he made a great impression. We'll be sure to pass along your kind words!
Brad Moore was our technician. He was fantastic. Pleasant knowledgeable and did a great job. Thank you.
Response from the owner:Thank you for taking the time to leave this 5-star review!! Your satisfaction is our top priority and we're glad to hear you're thrilled with your service. Let us know if there's anything else we can do for you! :)
Brad was totally awesome! He came out to check on our water heater that was not working … talked us through the problem and next steps for replacing. Throughout the process, he was extremely kind, professional and knowledgeable. We are looking forward to his return and future assistance with plumbing concerns.
Follow up: Brad installed our new tankless water heater today. He walked us through how to use it and made sure we had hot water throughout our home. His work area (our storage room) was cleaned up and organized before he left. We were extremely pleased with the courteousness and level of service we received from Brad @ Poseidon Plumbing.
Follow up: Brad installed our new tankless water heater today. He walked us through how to use it and made sure we had hot water throughout our home. His work area (our storage room) was cleaned up and organized before he left. We were extremely pleased with the courteousness and level of service we received from Brad @ Poseidon Plumbing.
Response from the owner:Your feedback is invaluable to us and we're so thankful for your trust in us for your home repairs!! Truly, thank YOU!
Mark Bailey was excellent with putting in an undersink reverse osmosis system that I purchased. He never worked with this brand before but was able to figure it out with great expertise. In the process, he also identified that my plumbing was not ideal and going to cause a major clog eventually. He was able to explain it to me (someone with no experience) in an understandable way. It was easy to see his point about the pipes being forced into position to fit my old drain connection to the garbage disposal but now the water sits in the disposal instead of draining out properly. Everything was much pricier than expected, especially with the extra work recommended, but Mark was working under my sink and in the crawl space all day to create a new drain system. In the end, installing the RO system was the easy part. He worked hard!! He also suggested other things to improve safety but was not pushy about it, which I appreciated. Will be a task for another visit. Thanks Mark!
Addendum- had two slow leaks with the RO system so asked for Mark to come back. He was able to fix one but the other appears to be an issue with the product part. Mark patiently diagnosed where the leaks were coming from and sat for a while after fixing one to make sure it didn’t leak again. He also helped explore how to maintain the system with me. Appreciate all his hard work!
Addendum- had two slow leaks with the RO system so asked for Mark to come back. He was able to fix one but the other appears to be an issue with the product part. Mark patiently diagnosed where the leaks were coming from and sat for a while after fixing one to make sure it didn’t leak again. He also helped explore how to maintain the system with me. Appreciate all his hard work!
Response from the owner:It was a pleasure completing this installation for you! Thank you for taking the time to leave this wonderful 5-star review! If you need us again, please don't hesitate to reach out.
Great experience. Thank you
Response from the owner:Thanks for the 5-stars and for being such an awesome customer!!
Brad Moore was great. Identified the problem quickly and efficiently and fixed it just as fast. I called at 1pm and Brad was at the house at 4pm and had the issues fixed by 5:30pm.
Response from the owner:We truly thank you for the 5-stars!! We're pleased to hear you had a positive experience with us and it motives us to continue delivering great service! We're a call away should the need arise again.
Brad was very helpful and knowledgeable in his craft. Thank you so much!
Response from the owner:Thank you for the 5-star review! Brad looks forward to helping you again on any future needs!!
Mark Baily was the technician dispatcher to my residence. He was very pleasant and professional. He did work in my bathroom and on a drainage pipe outside my house. When he finished he took his time and showed me what he did. He also explained everything he did. I was extremely pleased with his service.I would recommend Poseidon Pluumbing to anyone needing plumbing service.
Mitch Garland
Mitch Garland
Response from the owner:Thank you for the amazing review! We're glad we could address those problem areas for you! If you need anything, we're just a call away!
Mark Bailey from Poseidon Plumbing did a great job! We had a number of small tasks that needed to be done. His work was thorough and professional. He made recommendations without us feeling pressured. We would definitely ask for Mark again!
Response from the owner:Nothing makes us happier than a satisfied customer! Thank you for the 5-star review and for trusting us with your plumbing needs.
Mark came out and spent the better part of the day doing all the work we needed...about 7 individual jobs. He was great... knowledgeable and explained everything. No pressure to add things just good dependable service. Would definitely recommend
Response from the owner:We appreciate your kind words! Our team works hard to provide top-notch service, and we're so glad we could meet your expectations! Thanks for choosing Poseidon Plumbing and we're always just a call away!
This is an amazing company! I cannot recommend them enough. I had Brad Moore out to my house on an emergency call to replace my water heater. He took the time to explain everything to me and I had hot water by the time he left. I will not use another plumber in this area. I highly recommend Poseidon and Brad Moore.
Response from the owner:Your review made our day! We love helping awesome customers like you!!
Very good experience with Brad. Came in a timely manner and did a great job of repairs.
Response from the owner:Thank you! Your review serves as motivation for the whole team.
Brad did a wonderful job for us! He was prompt, friendly and explained everything as he was going along. We were very happy with all the additional insight he provided as well.
Response from the owner:Thank you so much for the 5-star review! We're grateful for your continued trust in us. Don't hesitate to reach out anytime!
Mark was very helpful and informative
Response from the owner:Thank you for the 5-stars! It was a pleasure working with you. We're here if you ever need us again!
Mark Bailey was outstanding. He communicated with me prior to his arrival and was at my door at 8:00. He was extremely professional in diagnosing the possible leak both inside and outside our home. When he discovered the source he gave me 3 options for resolving the problem. Within minutes of choosing he was fixing the leak. He also gave me suggestions for preventing future problems like clearing material away from our water heater. I would give Mark a ten out of ten and also highly recommend Poseidon Plumbling?
Response from the owner:Thank you for your kind words! We take pride in providing excellent service, and we're so glad you're satisfied. Let us know if you need us again!
My service today from Mark Bailey was great. I would highly recommend Poseidon Plumbing.
Response from the owner:Thanks for the glowing review! We appreciate your support. :)
Mark Bailey replaced faucets, toilet tubes and shutoffs, pressure tank , and flushed water heater quickly and efficiently and with no mess. Well worth calling.
Response from the owner:Wow! Thanks for the 5-star review! If you ever need us again, you know we're just a call away!
Quick response. Very careful and thorough work. Mark fixed what could have been a major disaster. Will call again for our plumbing needs. Thank You.
Response from the owner:We truly appreciate the 5-stars!! It means a lot to us to know we provided great service. Thank you for the support!
Mark was a very knowledgeable and was very efficient. Great working with mark and Poseidon. I would recommend him to anyone.
Response from the owner:Your feedback made our day! Thank you for trusting us with your plumbing needs-we're always happy to help.
Brad did an exceptional job, with all aspects of this work included, in getting this done. He was a great communicator and made the transaction easy - even with me being out of town. I like it that the company gives a two year warranty on the work. They stand behind what they do.
Response from the owner:Thank you for the fantastic review! We appreciate your trust in us and look forward to serving you again in the future!
Mark was very professional and very knowledgeable in all aspects of our inspection. He had suggestions for us but did not pressure us into taking them and understood us needing to wait on our tax return. He was great an A+ inspection!!!
Response from the owner:Your 5-star review made our day! We're so grateful for your support and look forward to helping you when you're ready!
Mark Bailey did quality work and came very quickly. He was also friendly and explained things well. He worked all afternoon in the cold to fix the issue. Great company and technician
Response from the owner:Thank you for the 5 stars! We're thrilled to know you had a great experience with us. We look forward to helping you again in the future!
Mark did a great job. He's a really nice guy too.
Response from the owner:We're so glad you had a great experience! Thanks for the 5-stars!!
Mark has spent all afternoon here handling our hot water issue. He checked out all things thoroughly. He explained things very well and answered all our questions. He resolved the issue. And he was very nice and personal. It was our pleasure meeting him. Thank you for employing such great employees.
Deborah Vaughan/Lebanon UMC
Deborah Vaughan/Lebanon UMC
Response from the owner:Thank you so much for your 5-star review! We truly appreciate your support and are glad we could help! Let us know if you need anything in the future.
Brad Moore was the tech that came to help me get my water problem solved on a snowy day I am glad he was the tech that came out. If he is the example of all your techs, this company should excel. He is very professional and knowledgeable and does not waste time, but goes to work after explaining what needs to w done and does it. My wife and W released beyond happy. After two other company’s try to fix the problem , it is now fixed. I will recommend him to anyone who needs help with plumbing. Happy happy happy James
Response from the owner:We're all about making sure our customers are happy. Your review tells us we're right on track!! Thank you for the 5-stars!! We're always just a call away if you need us.
I really appreciated the time that Brad took to answer all my questions and ensure that the job was done well. Getting a new water heater is not fun—especially when it is unexpected—but Brad completed the installation in great time and also took care to remedy some of the issues with the installation of our previous unit. He was friendly and professional—I’d be happy to work with him again.
Response from the owner:We love serving our community, and reviews like yours make it all worthwhile. Thank you!!
