Privacy Policy

Poseidon Plumbing
Last updated: October 30, 2026

At Poseidon Plumbing, we respect your privacy. This policy explains what information we may collect, how we use it, and how you can contact us about your information.

Information We Collect

When you use our website, call our office, or book a plumbing service, we may collect:

  • Your name, phone number, and email address.
  • Your address and details about your plumbing needs.
  • Appointment requests and service history.
  • Messages and other information you share with us.
  • Website activity, such as pages visited and links clicked.

How We Use Your Information

We use your information to:

  • Schedule and provide plumbing services.
  • Contact you about appointments and service updates.
  • Prepare estimates, invoices, and service records.
  • Answer questions and provide customer support.
  • Improve our website, advertising, and customer experience.
  • Send promotional communications when permitted.

Online Booking and ServiceTitan

We use ServiceTitan to help manage appointments, customer records, and service communications.

Information you provide when booking a visit may be processed through ServiceTitan to help us serve you.

Text Messages

Poseidon Plumbing uses ServiceTitan to send text messages about your plumbing service. These may include appointment confirmations, reminders, technician arrival updates, and other service-related messages.

Message frequency may vary. Message and data rates may apply.

We do not share your text messaging consent with third parties for their own marketing.

You can reply STOP at any time to stop receiving automated text messages from Poseidon Plumbing. You can also call our office at (336) 202-1287 for help.

Website Analytics and Advertising

Our website uses tools such as Google Analytics and Google Ads to understand website activity and measure advertising results.

These tools may use cookies and similar technology to collect information about how visitors use our website.

You can manage cookies through your browser settings.

How We Share Information

We may share information with service providers that help us operate our business, such as website hosting, scheduling, communication, payment processing, and analytics providers.

We may also disclose information when required by law or to protect our legal rights.

How Long We Keep Information

We keep customer and service information as needed for business operations, recordkeeping, legal obligations, and other legitimate purposes.

Protecting Your Information

We take reasonable steps to help protect the information we collect. However, no website or electronic system can guarantee complete security.

Your Privacy Choices

You can contact us to ask questions about your personal information, request corrections, or ask about available options to access or delete your information.

Some records may need to be kept for legal, financial, or business reasons.

Links to Other Websites

Our website may link to other websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this policy as our business or website changes. The latest version will be posted here.

Contact Us

Poseidon Plumbing
Website: https://www.poseidonplumbingnc.com
Phone: (336) 202-1287

Contact our office with questions about this Privacy Policy.